Price Match Promise | Scandals UK

Found the same product for less? Ask Scandals to match it.

We're an independent, woman-founded UK retailer established in 2001, and we want you to feel confident you've found a competitive price. If you've found an identical adult product cheaper at another UK retailer, send us the details and we'll review your request before you order.

How to request a price match

  1. Find the exact same brand, model, size, colour and version at a UK retailer.
  2. Copy the competitor's live product link and advertised price. The item should be in stock and available to order.
  3. Email info@scandals.love with the competitor link and the matching Scandals product link.
  4. We'll check the like-for-like product, delivery costs, availability and any relevant offer conditions, then tell you whether we can match or beat the price.

Email us your price-match request

Already beaten prices

Our Price Beat Deals collection contains products we have checked individually against advertised UK retailer prices. Verified product comparisons are dated, and competitor prices and stock can change.

Are prices the same online and in our stores?

We love giving you plenty of ways to shop at Scandals. You'll find exclusive promotions online, and in our Merseyside stores you'll find friendly, knowledgeable people, the chance to explore products in person and something to take home straight away.

Because online and in-store shopping work a little differently, prices and promotions can sometimes vary. If you've seen an online Scandals offer you'd like to use in one of our shops, just ask our team. We'll always be happy to check whether we can honour it for you, subject to stock, promotion conditions and what our store systems allow. Online-only automatic discounts aren't automatically applied at the till.

Whichever way you shop, our aim is the same: excellent value, genuine advice and a welcoming experience. We appreciate every customer who supports our independent high-street stores.

Price-match questions

Can I request a price match before buying?

Yes. Please contact us before completing your order so we can check the competitor's listing.

Does a price-match request guarantee an adjustment?

No. We review each request individually. Stock, product condition, exact variant, delivery costs and other offer conditions can affect whether a match or beat is possible.

Can I combine a price match with another discount?

Not automatically. Promotion combinations depend on the applicable offer, and we'll confirm the price before you order.

Do you offer discreet delivery?

Yes, Scandals uses discreet packaging and offers free qualifying UK standard delivery from £30. See our delivery information for details.