
Mini Mite Vibe & Attachments
Perfectly customize your pleasure with the velvety Mini Mite, a versatile, silky coated little vibe from Pipedream's Fifty-Shades inspired Limited collection.
- This classic pocket rocket style treat is discreet, travel friendly and no-nonsense, with one orgasmic speed to get you off quick and easy.
- Over top of the triple studded head that delivers powerful clit pleasure on its own, you can place one of four included heads, three boast unique textures, while the fourth is long and spiraled (think unicorn horn) for pleasurable insertable endeavours.
- Vibe requires 1 AA battery not included
Product Specifications
- Length: 4 inches
- Girth: 3.25 inches at largest point
- Width: 1 inch at largest point
- Materials: PU Coating, ABS Plastic
- Battery: 1 x AA Batteries
- Special Features: Non-Phallic, Phthalate Free, Textured Surface
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Breathable Ball Gag
Take control of your fantasies tonight with the Fetish Fantasy Breathable Ball Gag. Designed for comfort, the firm, non-toxic rubber ball has breathing holes for your willing submissive.
- The high quality, leather strap measures 10 inches in length
- Simply adjust the buckle for the perfect fit
- Ball diameter: 1.6" (4 cm)
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Satin Blindfold Fetish Fantasy
This sensual satin blindfold from the Fetish Fantasy range is a limited edition product that’s sure to excite bondage lovers and those that are curious about kink.
This blindfold keeps your partner in perfect darkness as it heightens their senses and increases their sexual desires. This mask has two silk straps and can also be used as a nightshade for one. It adds anticipation to lovemaking, leading to more inspired sessions for both partners.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Feather Nipple Clamps
Make your nipples perk with pleasure with these beginner Feather Nipple Clamps. Made with durable metal clips and covered in soft rubber liners, these clamps are perfect for beginners and fetish enthusiasts alike. The amount of pressure you apply to the nipple is adjustable by turning the screw, while the soft feather streamers tease, tickle and titillate!
- Beginner feather nipple clamps
- Made with durable metal clips
- Covered in soft rubber liners
- Make your nipples perk with pleasure
- Provides adjustable pressure to the nipple by turning the screw
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

Luxury Leather Mask
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

Deluxe Riding Crop
A sturdy wrist cord keeps you in perfect control; you'll both love the sexy swish as the Crop slices through the air. This must have for any BDSM enthusiast is just over 28 inches (71.12cm) long.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

Fetish Fantasy Breathable Muzzle
Take control over when and how often your lover speaks with this sexy Breathable Muzzle.
- Perfect for training your partner that silence is golden, this muzzle features an adjustable velcro back and holes for breathing in the front
- Leave the muzzle on to drown out the most recognisable sound, or take it off and your subject's mouth is open for oral delights
- One size fits most
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

Lover's Fantasy Kit
Explore each other's naughty side with this fantasy kit.
The kit includes a leather whip, metal handcuffs with keys and a satin mask. Perfect for role play and spicing up you and your lover's wild side!
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
First Time Fantasy Kit
The possibilities of kinky pleasure are endless…and so is the fun!
Includes:
- Feather Tickler
- LoveMask
- Breathable Ball Gag
- Rope Whip
- Love Dice
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

Fetish Fantasy Shock Therapy Replacement Pads
Pipedream Fetish Fantasy Series Shock Therapy Replacement Pads 12/pk This set of twelve electro-sex pads are direct replacements for the fetish fantasy shock therapy kit. Each oval-shaped pad measures 2.5" x 1.5" and connect to the lead wire using snaps. The pads are self- adhesive and clean up easy using toy cleaner and warm water. Lead wires and adapters not included.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Do It Doggie Harness
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
10" Chocolate Dream Hollow Strap-On
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Velvet Collar, Cuffs and Candle set
Fetish Fantasy Limited Edition Sub & Dom Kit
Couples friendly beginners assortment with something to satisfy all your sub & dom fantasies, nylon tethers for wrists or ankles, fully adjustable and made to play hard with heavy duty metal hardware, includes was candles to tease and tantalise your lover.
- 2 Nylon Tethers with Velvet Cuffs
- 1 Velvet Love Leash with Slave Collar
- 2 Candles
Includes 2 x nylon tethers with velvet cuffs, 1 velvet love leash with slave collar, and 2 fetish candles for dripping (low melting point so they don't burn!).
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Posable Partner Strap-On Black 7"
Fetish Fantasy Posable Partner. Hit the right spot every time with this incredible 7" strap-on.
- Bends and conforms to any shape you create, allowing you to stimulate those hard-to-reach spots that drive your lover wild.
- Soft, life-like skin
- Soft Veiny Texture
- FREE Mask included
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Universal Breathable Harness
- Breathable, soft fabric
- Comfortable to wear
- Adjustable with Velcro
- Silicone O-ring
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).