Happy Customer's

We love getting feedback on our products and service, so much so that we offer a 15% Discount Code to anyone who writes a review of a product they have bought from us.

Not sure how to go about writing a review?

First of all, make sure you’ve used your product a few times to really get a sense of how well it performs for you. And remember, even if you didn’t like the product, we’d still appreciate a review. Customer feedback is an essential part of us deciding which products we buy in.

If you did enjoy your product, you don’t have to go into explicit details! Keep the dirty talk in the bedroom. Just let us know what you liked most, and why you liked it. Try and get as much information across as possible for other customers: aim for around 50-150 words and break it up into paragraphs to make it easy to read. And remember, it’s your opinion we’re after. Try not to repeat information that’s already in the product descriptions. You’re the star here, and it’s your thoughts that we want to read.

, if you came into store to purchase your item- or interacted with us via our online chat, social media or email- please let us know how you found our customer service. The Scandals team pride ourselves on being available as a brick and mortar store, and being able to transfer that care and attention into our online presence. We are always striving to improve and make our customers as happy as possible, so let us know what you thought!

Some ideas of information to include in your review would be:

• What did you think of the material and texture? Did it feel soft/hard/luxurious/squishy?

• How powerful was it? What kind of vibrations did it have- buzzy, surface level? Or more of a deep rumble? What was your favourite vibration pattern?

• Did it do what it was supposed to? Did it ‘hit all the right spots’?

• If it was wearable, how was the fit?

• If you bought it in store, how was your visit?

• Most importantly… did you have fun? Tell us how it made you feel! Emotionally and physically.

Here’s an example review for you:

Sinful Black Ball Gag

As a vegan I find it hard to find leather alternatives that still look luxurious when it comes to BDSM gear. This ball gag is exactly what I’ve been looking for. It’s vinyl strap looks far more expensive than it actually is, and that shiny black effect is really sexy paired with latex.

The breathing holes make it more comfortable to use than solid ball gags, and this also makes it nice and light. Though, if you suffer from jaw ache then I would maybe try a smaller ball gag or only keep this one on for a short period of time, because it’s pretty sizeable.

Also, if you have long hair I’d definitely recommend tying it up. Though a bit of hair pulling never goes amiss!