What are the delivery costs and options available to me?

We strive to dispatch all parcels on the same day, except for orders placed after 3 pm. If our items are not available immediately at our main location, orders placed may go out the following day, due to additional transfer times. If you need an item next day guaranteed or require more delivery options, please reach out to us at 0151 647 6669 or through our online contact form as we can often adapt to your needs.

Every order is dispatched as Signed For, ensuring complete peace of mind. 

Enjoy FREE Royal Mail Signed For 2nd Class shipping when you spend £20 or more.

UK Shipping Information:

  • Free 2nd Class Shipping when you spend £20

    • Delivery Time: Standard
    • Estimated Arrival: 3-5 Working Days
  • Standard Shipping

    • Price: £4.99
    • Delivery Time: 3-5 Working Days
  • Express Shipping

    • Price: £5.99
    • Delivery Time: 2-3 Working Days
  • Premium Shipping

    • Price: £7.99
    • Delivery Time: 1-2 Working Days

International Shipping:

  1. International Shipping

    • Price: £7.95
    • Delivery Time: 7 Working Days
  2. DHL Express Shipping

    • Price: £24.95
    • Delivery Time: 3 Working Days

Please note that delivery times are estimates and may vary depending on factors such as order processing time and external conditions. If you have any questions or special requests regarding delivery, feel free to contact our customer support team.

Free Click & Collect:

Simply order your products online and choose the Click & Collect option during checkout. You can collect your order from either our Birkenhead, Bootle or Liverpool City store.

Once your order is ready for collection (within 2 working days, but often same-day), a member of our staff will notify you. Please ensure you provide a valid telephone number or email address.

Click & Collect Locations:

  1. Birkenhead

  2. Bootle Derby Road

  3. Liverpool Hanover Street

Same-Day Local Delivery:

Simply follow the steps during checkout. Minimum order value of £30 required, with a £0-14.99 delivery fee. Orders placed before 3 pm qualify for same-day delivery. Please specify your preferred delivery time during checkout, as we aim to accommodate your request. Please note that a signature is required upon delivery. It is the customer's responsibility to select the Local Delivery Option at checkout.

Eligible postcodes

L1, L2, L3, L4, L5, L6, L7, L8, L9, L20, L21, L22, L23, L30, CH41, CH42, CH43, CH44, CH45, CH46, CH47, CH48, CH49, CH60, CH61, CH62, CH63.

If you can't see your postcode here and think it should be here, message, email or call us on 0151 647 6669 and we will see if we can get your order to you today! 

We may use a third party delivery service for example: Local Taxi Services, Uber etc and can not be held responsible for the order once it has left our premises.

We reserve the right to withdraw this service without notice when necessary. While we will do our best to provide the item chosen, we may have to offer alternatives in some instances. Please note that items purchased from us are intimate and therefore refunds can not be issued unless at our discretion.

Is Scandals Packaging Discreet?

For your peace of mind, our delivery is discreet, with no mention of the contents or sender. See below for an example of how your package will be discreetly packaged.

 

Sign up for 20% off your first order now!

Free Discreet Shipping

With orders over £20

Price Match Guarantee & Custom Order

We will beat every major adult retailer!

Flexible & Secure Payments

Finance available with 0% interest. All major cards accepted too.