
Welcome to our spooky collection of sexy Halloween costumes, wigs, accessories and devilish toys!
Save a further 10% on all items in this collection with code: SPOOKY10.

Adult Baby
The perfect equipment for special role plays! In M/L AND XL/XXL size!
Cap, socks, bib and rompers with press studs at the crotch. Material: 100% polyester. Bib: 92% polyester, 8% elastane.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Bralette and Garter Panty Fetish Play Set 11833Not Available For Local Delivery
Elastic strappy collared bralette and garter panty fetish play set with attached garters.Elastic strappy 2-piece fetish play setStrappy collared bralette and matching garter pantyAdjustable neck back-hook closuresAttached gartersHand wash in cold water; no bleach; line dryImportedBralette/Garter Panty: Elastic: 100% Polyester
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Faux Leather Chemise Fetish Play Set 11852 Not Available For Local Delivery
Stretch faux leather chemise with boob-out styling, silver rings and stud details, and open elastic back fetish play set. Paddle included.Stretch faux leather chemise fetish play setBoob-out stylingSilver rings and studsTie back neck closureOpen elastic backPaddle includedPasties not includedHand wash in cold water; no bleach; line dryImportedChemise: Lame: 80% Nylon, 20% Elastane; Studs: 100% Metal; Paddle: 100% Polyurethane
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Fetish Open Cup Dress 9156 Not Available For Local Delivery
Shiny stretch knit open cup halter dress with adjustable neck ties and open back elastic X details with silver rings. Matching thong, choker and wrist restraints included. 95% Polyester/5% Spandex. Imported. Hand Wash. Sexy and edgy shiny stretch knit fetish dress with large elastic open cup X detail, halter neckline with adjustable ribbon ties for perfect fit and open back with large elastic X detail. Includes thong with cotton liner for comfort, ribbon chocker and wrist restraints with Velcro closure and matching elastic X detail. Shiny stretch knit has spandex for better fit. Available In Size One Size Fits Most. Four Pieces.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Fishnet Open Cup Chemise Fetish Play Set 11854 Not Available For Local Delivery
Fishnet open cup chemise with strappy elastic neckline, halter neckline with grommet details, and matching G-String fetish play set.Fishnet open cup chemiseUnderwire cups with faux-leather grommet trim and strappy elastic necklineWide halter neckline with large grommet details and Velcro closureElastic criss-cross waist detail, with adjustable hook & loop back closureOpen back detailMatching fishnet G-StringHand wash in cold water; no bleach; line dryImportedChemise: Fishnet: 90% Polyester, 10% Spandex, Studs: 100% Metal; Faux Leather: 100% Polyurethane; G-String: Fishnet: 90% Polyester, 10% Spandex
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Latex Fetish Play Set 11850 Not Available For Local Delivery
Stretch latex underwire shelf bra, garter belt and thong fetish play set with criss-cross neck detailing.Stretch latex 3-piece fetish play setFeaturing an underwire shelf bra, garter belt, and thongCriss-cross neck detail with back hook closureAdjustable strapsStrappy backAdjustable waist garter beltHand wash in cold water; no bleach; line dryImportedBra/Garter Belt/G-String: Stretch Vinyl: 50% Polyurethane, 50% Polyester; Bra Cup: 100% Polyurathane; Pasties: Inner: 100% Polyurethane, Top: 95% Polyester, 5% Spandex
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Latex Teddy Fetish Play Set 11851 Not Available For Local Delivery
Stretch latex high neck teddy with zipper detail, elastic strappy back, and eye mask fetish play set.Stretch latex high neck fetish play setFunctional front zipper throughoutElastic strappy backEye mask includedHand wash in cold water; no bleach; line dryImportedTeddy/Blindfold: Stretch Vinyl: 50% Polyurethane, 50% Polyester
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Leather-Look Knit Collar Chemise with Chain Restraints 11526 Not Available For Local Delivery
This provocative fetish piece features a leather-look knit collared chemise with metal ring and stud details. Highlights include: removable chain wrist restraints, an elastic strappy back, and a velcro closure on collar. Thong not included.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Leather-Look Open Cup Harness Bra 11536 Not Available For Local Delivery
This provocative fetish set features a leather-look, open cup harness bra with metal rings and studs and an open back spanking skirt. Highlights include: lace-up tie back closures and a faux-leather toy spanker included. G-String and pasties not included.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Strappy Faux Leather Teddy Fetish Play Set 11868 Not Available For Local Delivery
Strappy faux leather teddy with silver rings, studded detailing throughout, and attached wrist restraints fetish play set.Strappy faux Leather teddySilver rings and studs throughoutTies at back neckElastic back with attached wrist restraintsHand wash in cold water; no bleach; line dryImportedTeddy: Lame: 80% Nylon, 20% Elastaine; Studs: 100% Metal; Restraints: 100% Polyester
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Stretch Mesh Teddy Fetish Play Set 11853 Not Available For Local Delivery
Stretch mesh teddy with faux-leather studded trims, belted waist detail, thong back, and clasped wrist restraints fetish play set.Stretch mesh with faux-leather studded trimsPlunging halter neckline with adjustable hook & loop back closureBelted-waist detail with adjustable elastic backFunctioning clasped wrist restraints attach to waist ringThong backHand wash in cold water; no bleach; line dryImportedTeddy/Restraints: Mesh: 90% Nylon, 10% Spandex; Faux Leather: 100% Polyurethane; Studs: 100% Metal
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Black Stud Accented Bustier and Panty 10559 Not Available For Local Delivery
Stretch mesh and elastic bustier with strappy high neck details, silver rings and studs, attached garters and strappy elastic back with adjustable hook closures. Matching G string included. Shown with Style 0007 thigh highs sold separately. Hand Wash. Bustier 92% Polyester, 8% Spandex and 80% Nylon, 20% Spandex, exclusive of decoration G string 92% Polyester, 8% Spandex, exclusive of decoration. Imported.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).

AIS Dreamgirl One Size Queen Black Leather-Look Open Cup Harness Bra with Skirt Set 11536X Not Available For Local Delivery
This provocative, plus-sized fetish set features a leather-look, open cup harness bra with metal rings and studs and an open back spanking skirt. Highlights include: lace-up tie back closures and a faux-leather toy spanker included. G-String and pasties not included.
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.
Online Policy (Please contact our stores for our in-store policy).
We make every effort to match web prices & in-store prices.
As we are a bricks and mortar store first and foremost, we know how to deal with people. Never treating you as an order number! Because of this when you buy from us you will be given a level of service, higher than any other online retailer.
Can't find something on our website? Don't worry, get in touch and we will check our stores or order it for you.
Having been in the business for almost two decades, we have built great relationships with our wholesalers, and because of this we can place special orders for you.
If that doesn't impress you, we will also price match any of the main online retailers whenever possible, and even beat their prices in many cases- just get in touch!
You can speak to us live on our online chat system or drop us a message here!
What are my delivery costs & options?
United Kingdom Shipping
We have listened to you and have made our shipping rates even more simple! Every order goes out Signed For, so that you have complete peace of mind. In addition to this everything up to 2kg is a set price, meaning that you can keep adding to your cart with no worries about any scary delivery costs!
Additionally, we offer FREE Royal Mail Signed For 2nd Class when you spend £60 or more.
Royal Mail Signed For 2nd Class- 48 hour (2 working days) | 0 kg – 2 kg | £4.99 |
Royal Mail Signed For 1st Class- 24 hour (next working day) | 0 kg – 2 kg |
£5.99 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 2nd Class- 48 hour (next working day) | 2.001 kg – 5 kg | £14.75 |
Heavy Parcel 2kg- 5kg Royal Mail Signed For 1st Class- 24 hour (next working day) | 2.001 kg – 5 kg | £16.85 |
Free Royal Mail Signed For 2nd Class- 48 hour (next working day) (While promo is available) | £60.00 and up | Free |
International DHL Express
We are proud to announce that we now offer international delivery with DHL Express. This means that no matter where you are, we have a delivery option to suit you
Select your shipping method at checkout, and you will be updated with regular tracking information, and a top class service!
Same Day Local Delivery
Simply follow the steps at checkout. Minimum order value of £25. £15 delivery fee. Order before 3pm for same day delivery. Please leave a note at checkout of when you would prefer us to deliver and we will aim for this time. Please note a signature is required when the item is delivered. To ensure your item is delivered, it is the customer's responsibility to select the Local Delivery Option at checkout when selecting the shipping method.
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
We reserve the right to withdraw this service, without notice, when necessary.
Free Click & Collect
Introducing Free Click & Collect. Our Click & Collect service allows you to order products online and pick your delivery up at either our Birkenhead or Liverpool stores.
Simply choose the Click & Collect delivery option that suits you when checking out.
When your order is ready for collection (up to 2 working days) a member of staff will notify you, so please provide a valid and working telephone number or email.
Is Scandals Packaging Discreet?
For peace of mind, our delivery is discreet, with no mention of the contents or sender. Below is an example of how your product will arrive (colour of parcel may vary).
Aphrodite Cold Shoulder Jarretel Bodystocking
You will certainly stand out in this sexy mesh catsuit with attached suspenders. The catsuit makes your curves look even more sensual, stretches well and has a great fit.
Dimensions One Size:
Chest 81-91 cm
Hips 86- 96 cm
Dimensions Queen Size:
Chest 106-116 cm
Hips 106-124 cm
Your Happiness Is Our Guarantee - Free Returns and 1 Year Product Guarantee for Scandals Account Holders
Scandals Account holders can return unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
It is easy to return a product to us. Fill in our returns form then follow the instructions you'll receive by email.
Don't have a Scandals Account? Create one here. It's quick and easy.
When you create a Scandals account, you qualify for our generous 1-year product guarantee. If your product is faulty, we'll replace it for up to a year after purchase.
Our Sex Toy Happiness Promise
Scandals account holders also qualify for our Sex Toy Satisfaction Promise. If you're not completely happy with a sex toy you have bought from Scandals, let us know why within 30 days of receiving it and we'll replace it with one that we think will suit your needs best!
See full details below:
Sex Toy Happiness Promise Terms and Conditions
The Sex Toy Happiness Promise applies to all sex toys that have not been used and are in original packaging. It excludes lingerie, lubricants, herbals, bondage items or gifts and games.
To make a claim under the Sex Toy Satisfaction Promise you must:
- have a Scandals account. You can create an account here.
- complete a Returns form to let us know you are returning a product - please note "Sex Toy Satisfaction Guarantee Claim" as the reason for the return.
- return the unwanted product within 30 days of receiving it.
We will send you a replacement product of similar value free of charge. We will contact you to discuss which product will be most likely to make you happy!
If you choose a lower priced item as a replacement, we are unable to refund the difference. We cannot send you a higher priced item with a payment for the difference.
We can only replace your sex toy with another sex toy, not with other items such as lubricants or lingerie.
The number of replacement products you may receive under the Sex Toy Satisfaction Promise is limited entirely at Scandals' discretion.
If you return a used product more than 30 days after purchase and it is not faulty, we will throw it away. You will not be entitled to a refund or replacement.
Don't Have a Scandals Account?
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Knickers, Briefs, Gift Cards, Some health & personal items, DVDs, magazines and opened products cannot be returned. To find out more, please contact us via our refund & return form.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
While our policy is to only replace items if they are defective or damaged, we may exchange products in other cases provided the item is not used or open. If you need to exchange it contact us on our returns form.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to: 304 Derby Road Liverpool GB L20 8LN.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If we exchange an item we will not charge you an additional delivery cost. If you receive a refund due to a faulty item, the cost of your return shipping will be returned to you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will keep you updated.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Batteries
Free batteries will be supplied with every battery operated toy, when available.
Where is my order?
You will receive an email once your order has been dispatched. You can also contact our team at info@scandalsxxx.com to help track your order.
Why won't my discount work?
Your code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout.
Expiry Date: Please look at the terms and conditions of the discount code to make sure this offer is still valid.